In the app (fastest)
- Open Najma and tap the profile picture at the top of the screen to open Settings.
- Scroll to Account and tap Delete account.
- Tap Delete everything to confirm. Everything is erased straight away.
Without the app
If you no longer have the app, email us from the address you use to sign in to Najma. If you signed in with Apple and chose to hide your email, tell us the email shown in the app's Settings instead.
To protect you, we may ask you to confirm that the account is yours. We delete the account within 30 days of your request, usually much sooner, and reply to tell you it's done.
What gets deleted
- Your account and sign-in details
- Every profile on the account: name, picture, time zone, approximate location and prayer settings
- All prayer history, stars, streaks and badges
- Group memberships, progress updates and cheers. A group with no members left is deleted entirely
What is kept
Nothing that identifies you or your family is kept after deletion. Standard server logs (such as IP addresses) expire on their own, usually within 30 days. Reminders and settings saved on the phone are removed when you uninstall the app.
Only want to remove some data?
You can leave a group from the Group tab, or email us to remove a single profile.